delivery policy

1. Delivery Scope and Timelines

  • We deliver across [insert delivery regions].
  • Standard delivery timelines are 5–7 business days. Customized orders may take longer, and timelines will be shared during order confirmation.

2. Shipping Charges
Shipping charges depend on the product, order size, and delivery location. Final charges will be displayed at checkout.
3. Tracking Orders
Customers will receive a tracking ID via email once the order is shipped.
4. Delays
Delivery delays caused by unforeseen events (e.g., weather, courier issues) are beyond our control. We will keep customers informed via email at info@suagifts.com.
5. Bulk and Customized Orders
Additional time may be required for bulk or customized orders. Estimated delivery dates will be communicated during the inquiry process.

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